Last updated: August 31, 2026

DOEBLOOM respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how personal data is collected, used, stored and protected when you visit doebloom.eu, place an order, contact DOEBLOOM, or subscribe to marketing communications.

1. Data Controller
The data controller responsible for your personal data is:
Věra Pavlíková
Za Zelenou liškou 550/10, Krč
140 00 Praha 4
Czech Republic
Company ID: 71782010
Email: support@doebloom.eu

The online store is operated using Shopify.

2. Personal Data Collected
Depending on how you use the website, DOEBLOOM may collect the following personal data:
• name and surname;
• billing and shipping address;
• email address;
• telephone number, where provided;
• order and purchase information;
• payment and transaction information;
• information provided when contacting customer support;
• information provided when subscribing to newsletters or other marketing communications;
• technical information such as IP address, browser type, device information and information about how the website is used;
• cookie and similar technology data, where applicable.

DOEBLOOM does not collect more personal data than reasonably necessary for the purposes described in this Privacy Policy.

3. How Personal Data Is Used
Personal data may be used to:
• process and fulfil orders;
• process payments and help prevent fraud;
• arrange shipping and delivery;
• provide customer support;
• process returns, refunds, exchanges and complaints;
• communicate about orders and purchases;
• send marketing communications where the required consent has been provided or where otherwise permitted by applicable law;
• operate, maintain and improve the website and services;
• understand how visitors use the website and improve its performance;
• comply with legal and regulatory obligations;
• protect the website, customers and business against fraud, abuse and security threats.

4. Legal Bases for Processing
Personal data may be processed on the following legal bases:
• Performance of a contract – when personal data is necessary to process and deliver an order or provide a service requested by the customer.
• Legal obligation – when personal data must be processed or retained to comply with applicable legal or accounting requirements.
• Consent – when consent has been provided, for example for certain marketing communications or non-essential cookies where consent is required.
• Legitimate interests – where processing is necessary for purposes such as customer support, fraud prevention, website security, protecting legal rights and improving services, provided that these interests do not override the customer's rights and freedoms.

5. Marketing Communications
If a customer subscribes to marketing communications, DOEBLOOM may use the provided email address and, where applicable, telephone number to send information about DOEBLOOM, upcoming drops, products and other marketing communications.
Marketing emails can be unsubscribed from at any time by using the unsubscribe link included in the email or by contacting: support@doebloom.eu
Where consent is required by law, marketing communications will only be sent after the required consent has been obtained.

6. Cookies and Similar Technologies
The website uses cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage and, where applicable, support analytics and marketing.
Some cookies are necessary for the operation and security of the website. Other non-essential cookies or similar technologies may require consent depending on applicable law.
Cookie preferences can be managed through the cookie consent tools available on the website.

7. Shopify and Service Providers
The online store is hosted and operated using Shopify.
Shopify and other service providers may process personal data on behalf of DOEBLOOM where necessary to provide services such as website hosting, payment processing, order fulfilment, shipping, customer support, analytics, marketing and website security.
Personal data is shared with service providers only where reasonably necessary to provide the relevant service or where required or permitted by law.
Depending on the services and applications used by the store, personal data may be processed outside the European Economic Area. Where this occurs, appropriate safeguards required by applicable data protection law will be used.

8. Payments
Payments are processed through the payment methods available at checkout.
DOEBLOOM generally does not receive or store complete payment card details. Payment providers process payment information according to their own privacy policies and applicable security requirements.

9. Data Retention
Personal data is retained only for as long as reasonably necessary for the purposes for which it was collected, including to fulfil contractual and legal obligations, resolve disputes, enforce agreements and maintain appropriate business records.
The retention period depends on the type of personal data and the purpose for which it is processed.
Where personal data is processed based on consent, consent may be withdrawn at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

10. Customer Rights
Depending on applicable law, customers may have the right to:
• request access to personal data;
• request correction of inaccurate or incomplete personal data;
• request deletion of personal data;
• request restriction of processing;
• object to certain processing;
• request data portability where applicable;
• withdraw consent where processing is based on consent;
• lodge a complaint with the competent data protection supervisory authority.

To exercise these rights, contact: support@doebloom.eu
DOEBLOOM may need to verify the identity of the person making a request before fulfilling certain requests.

11. Data Security
DOEBLOOM takes reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.

12. Children's Privacy
The website and services are intended for customers who are legally able to enter into contracts under applicable law.
DOEBLOOM does not knowingly collect personal data from children where such collection is prohibited by law.

13. Changes to This Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes to the business, website, services, technology or applicable legal requirements.
The latest version will always be published on this page together with the date of the latest update.

14. Contact
If you have any questions about this Privacy Policy or how personal data is processed, please contact:
DOEBLOOM
Email: support@doebloom.eu